1. Replacement Eligibility
   • If a product is damaged or defective, you may request a replacement within 2 days of delivery.
   • After 2 days, products cannot be replaced or returned.
2. Conditions for Replacement
   • The item must be unused, unwashed, and returned in its original packaging with tags intact.
   • Proof of damage (clear images/videos) must be provided at the time of raising a replacement request.
3. Non-Returnable Items
   • customized orders, cannot be returned or replaced.
4. Refunds
   • Refunds will be processed only if a replacement is not possible.
   • Refunds (if applicable) will be credited to the original payment method within 7–10 business days.